Be prepared for your dream holiday to Ecuador with our helpful information.
From money advice to visas, from inoculations to which plugs to take, below you’ll find a wide range of travel tips, advice and information that will help you get ready to explore Ecuador.
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Ecuador is the second smallest South American country, and one of the most varied.
It comprises three main geographical areas: the coast, highlands and Amazon plus is home to the Galapagos Islands.
Because of its relatively compact size, it makes a great holiday destination as you can move from highlight to highlight fairly easily and rapidly.
Landscapes vary from the drier south to the more humid north.
The Highlands, or sierra, encompass two Andean Cordilleras (the Central and Western), which run north to south through the country. Ecuador’s largest volcano is Chimborazo (6,310m) whose summit, because of its proximity to the equator, is the closest point on earth to the sun. Several of Ecuador’s volcanoes are still active, and it’s a great area for trekking.
Descending the steep, east-facing slopes of the eastern Cordillera, one passes through a transition zone comprising dense cloud forest and humid high jungle, before entering the Amazon lowlands.
This mainly primary rainforest covers a third of the country, accounts for 5% of the population and stretches across Ecuador, from its Colombian to its Peruvian borders.
The Galapagos Islands are simply unique. Lying 600 miles off the mainland, the archipelago comprises the summits of gigantic equatorial volcanoes.
The flora and fauna of the Galapagos, long separated from their continental cousins, have evolved differently. Charles Darwin used his observations there to develop his theory of Evolution.
Ecuador lies between latitudes 4º south and 2º north. Overall, climate varies according to time of year, altitude and region.
In the Ecuadorian highlands, there is little temperature variation by season; this depends largely on altitude.
In Quito, shade temperatures range from 6 to 10ºC in the morning and from 19 to 23ºC in the afternoon, with cool nights. In the lower intermontane basins, it gets significantly warmer.
Rainfall depends on whether an area lies closer to the eastern or western Andes. To the west, June to Sept is the dry period and Oct to May the wet (with often a short, dry spell in Dec or Jan).
The best period to visit Quito and trek and climb volcanoes such as Cotopaxi is the west Andean dry season of June to Sept and Dec/Jan. This is also Ecuador’s high season. During the Oct to May wet season, most rainfall is in the afternoons.
To the east, Oct to Feb are dry and March to Sept are wet. Overall, the southern highlands are drier than the northern highlands.
You will need a valid passport with at least 6 months remaining validity.
British nationals do not need a visa for Ecuador.
Non UK residents please check with the Ecuadorian embassy or consulate in your country of residence.
ALL visitors to Ecuador and Galapagos must have valid health and medical insurance to cover their entire stay. Inability to show a valid policy on arrival at customs will lead to a refusal of entry.
We strongly suggest that everyone planning to travel to Ecuador visits their local doctor/travel clinic prior to departure for the latest vaccination information.
Recommended vaccinations
For people travelling to the Amazon/coast and regions below 1,500m (excluding Galapagos, which is malaria free):
Official name: Republic of Ecuador
Country population: 15,000,000
Capital city: Quito (2.51 million)
Largest cities: Guayaquil, Quito, Cuenca, Machala
Languages: Spanish (official), Quechua
Latitude/Longitude: 2º S, 77º 30 W
Official currency: US dollar
Major industries: bananas, shrimp, oil, gold, roses
Time zone: GMT-5 (Galapagos GMT-6)
Being at altitude, especially in the tropics, is usually a pleasure as it isn’t so hot, there are few insects and the air is clear.
However, when gaining altitude, air pressure drops and the amount of oxygen reaching the lungs is reduced. Although we build plenty of acclimatisation time into our itineraries, certain ill-effects are possible. Nevertheless, all of these can be minimised or prevented if care is taken.
On reaching heights above 2,500m (approx. 8,200 ft), especially when ascent has been straight from sea level, heart pounding, mild headache and shortness of breath are normal, especially on exertion.
Acute mountain sickness (AMS) is a syndrome known locally as soroche, whose symptoms can include of bad headache, dizziness and nausea).
To avoid AMS, you should:
February/March ( weekend before Ash Wednesday)
Festival: Carnaval
Colourful parades and throwing water.
Location: Guaranda and country wide.
March or April
Festival: Semana Santa/Holy Week
Gran Poder Parade
Location: Quito
End of September and 5th November
Festival: Mama Negra
Religious street parade with “Mama Negra” – man dressed garishly as a woman
Location: Latacunga
2 November
Festival: Dia de los Difuntos/ Day of the Dead
Visits to cemeteries and “feasts” at the graves of loved ones.
Location: Otavalo area, Calderon and country wide.
24 December
Festival: Paseo del Niño / Baby Jesus parade
Children parade the streets on horseback accompanied by families.
Location: Cuenca
Andean Trails can book all your international and domestic flights for this trip and for UK passengers; we have full ATOL bonding and can book flights with most airlines.
International flight prices are variable and usually can only be guaranteed at the time of booking. If you would like to upgrade to business or first class, or even arrive at an earlier date/depart at a later date we can also arrange this for you.
Typically, you fly to a country’s capital city and then overnight there or make a connecting flight (if available) to your next destination.
Flight connections
Please contact us for flight advice especially if you do make a connection on the same day. It is important to purchase a through ticket and not separate tickets for connections, so that you are covered for any delays. Passengers with separate tickets that are delayed run the risk of having to buy an entirely new ticket to continue their journeys.
Please note all airline schedules are subject to change and are out of our control.
Tickets
Almost all flight tickets are now e-tickets. Any that are not will be handed to you on arrival in South America – this is most common for flights on smaller planes in Amazon areas such as Guyana/Bolivia.
The final travel instructions we send you some 2-3 weeks before departure will list the latest flight times, flight numbers etc as well as list your e-ticket numbers and booking reference code (6 characters i.e. GB75RK). This is what you will need to check in with.
How do I check in?
Depending on the airline, we can reserve some seats for you at the time of booking your international flights with us.
If we cannot reserve seats at the time of booking, you have to wait for online check in to open (usually 24-72 hours before departure).
To check in online you will need to go to the website of the airline you are travelling with, and have your e-ticket number/booking reference to hand. Click check in online, enter your details, and choose your seat.
Some flights will allocate seats at the check in desk at the airport and some may not allocate seats at all.
Help flying via the USA (ESTA form).
The United States (USA) has an Electronic System for Travel Authorization (ESTA) which all travellers to and via the USA must complete BEFORE travel to/via its airports and shores.
More information can be found on their ESTA website.
Passengers who have not completed the form will be denied boarding.
Before you begin this application, make sure that you have a valid passport and credit card available.
This application will only accept the following credit cards: MasterCard, VISA, American Express, and Discover (JCB, Diners Club).
Andean Trails has 25 years of experience of putting together the best South America holidays.
We pay a fee to the CAA for every licensable passenger we book since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.
We also offer ATOL (Civil Aviation Authority) protected holidays to give our customers peace of mind when booking and travelling.
When you buy an ATOL protected air holiday package from Andean Trails Ltd you will receive a Confirmation Invoice from us confirming your arrangements and your protection under our Air Travel Organiser’s Licence number 6275.
You can read more about ATOL, who is covered and what protections you have if not ATOL-covered, on our ATOL page.
What is ATOL?
The CAA’s ATOL scheme offers protection to your money and your holiday if you book with us. Not everybody is covered (see ‘Who is covered?’ for more), as you must purchase an ‘air package holiday’ with Andean Trails to be protected.
And ‘air package holiday’ is defined as including a flight and some ground services (hotel, transfer, trek etc). This is also known as an ‘ATOL-protected holiday’.
Who is covered?
To be covered by ATOL, you must book a flight and some ground services with us and be from the UK. If you are from the UK and only book ground services and no flights, you are not covered by ATOL (see below for more on how non-ATOL clients are covered).
If you are outside the UK and buy flights with us, you will be ATOL protected IF any of the flights booked with Andean Trails touches/stops in the UK at any point during your holiday package booked with us.
If you buy your flights elsewhere, please check with that agent if you are ATOL protected. Be careful with online flight purchases and make sure you know what protection you have, if any, before paying for flights.
Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking.
For land only holidays not involving any air travel, in accordance with “The Package Travel, Package Holidays and Package Tours Regulations 1992”, all UK passengers booking with Andean Trails Ltd. are fully protected for the initial deposit and subsequently the balance of all money paid to us, arising from cancellation or curtailment of travel arrangements due to the insolvency of Andean Trails.
I’m not ATOL covered, what protection do I have?
If you are not ATOL covered, any payments you make to us go to a Trust account.
We can only access this money once your tour has been completed, meaning that if anything happens to Andean Trails Limited while you are on holiday, then your money is secure and you can either complete the trip or be able to make it home.
If you pay for your holiday with a credit card, some offer payment protection – please check with your cardholder.
You also should have cancellation protection written into your insurance (which we recommend you have at the time of booking) in case you need to cancel.
In large cities such as Quito and Guayaquil, you should guard against bag snatching, bag slashing and pick-pocketing.
Highway robbery should also be guarded against. We strongly recommend you take the following precautions:
On the coast
Ceviche de pescado Raw marinated fish, served with tostado (roasted maize).
Ceviche Popular everywhere, is best on the coast.
Ceviche de mariscos Marinated shellfish. Most varieties of shellfish ceviche – e.g. camaron (prawn) and langostino (king prawn) – are cooked before being marinated. The exception is ceviche de conchas (clams) which is marinated raw.
Langosta Lobster (Increasingly endangered, but is still fished illegally).
Empanada de verde Ground plantain pasty filled with meat, cheese or shrimp.
Sopa de bola de verde Plantain dumpling soup
Encocadas Dishes prepared with coconut milk. Can be shrimp, fish etc.
Patacones Fried plantain chips
In the Highlands
Locro de papas Potato and cheese soup.
Mote Burst maize.
Caldo de patas Cow-hoof soup (with mote).
Llapingachos Fried potato and cheese patties.
Empanada de morocho Ground maize shell filled with meat.
Sancocho de yuca Vegetable soup with manioc.
Cuy Guinea pig
Fritada/Chicharron Fried pork
Hornado Roast pork
Humita Ground maize meal wrapped in maize leaf and steamed (sweet or savoury).
Quimbolito Similar to humita, but made from maize flour and steamed in a banana leaf (sweet or savoury).
Drinks
Jugos Fruit juices are very good, including naranjilla, maracuya (passion fruit), tomate de arbol (tree tomato – like a sweet tomato) and piña (pineapple).
Aguardiente Unmatured rum (Cristal is nice). Also known as paico, trago and trago de caña.
Cerveza Lager-type beer is very popular. Several brands, including Pilsener and Club.
Currency & Money Exchange
Ecuador uses the US dollar as its currency.
Take small denomination, unmarked and undamaged bills, 1s, 5s, 10s and 20s being the best. You will find it hard to use 50s, and 100s are seldom accepted anywhere.
ATM debit/credit cards are now widely used in major restaurants, hotels and shops (with fees), and there are ATM (‘hole-in-the-wall’) machines widely available in towns and cities.
Don’t forget to read our Guide to Tipping in Ecuador, too.
Eating and drinking
Ecuador has a wide variety of food and drink to enjoy.
There are a few top end restaurants in Quito, where you can easily spend more than USD 100pp on food and wine.
Prices vary greatly, below is a rough guide to what you can expect to pay in Ecuador.
Local café/restaurant
Beer/soft drink: USD 2
Menu del dia: USD 3-5
Coffee: USD 1
Tourist style restaurant
Beer/soft drink: USD 2-3
Main dish: USD 10 upwards
Coffee: USD 2
Tipping is entirely voluntary and how much you give depends on how you feel about the service you have received.
This is a rough guideline:
Electricity
Ecuador uses 120 volts, with a frequency of 60 Hz.
Most cameras, phones and computers are dual or multi voltage and probably won’t need a convertor – please check before leaving.
Some items you may bring, such as hairdryers, may need a convertor. They may short if you use them without the correct convertor.
Plugs
Ecuador and Galapagos boats mainly use two-pin, flat-pronged Type A plugs and some sockets take Type B plugs.
Type A plug
Type B plug
Dialling codes
The international code for Ecuador is +593.
Regions have dialling codes, with a 0 prefix.
Landlines
Ecuador’s landlines have 7 digits, and to call landline-landline in the same city, simply dial the 7 digits.
If calling landline to another regional landline/city, start with a 0 then the regional code.
If using your own mobile phone to call a landline, dial the country code, the regional/city code without the 0, and then the number, e.g. for Quito (code: 02), dial +593 2 1234567.
Mobiles
Mobiles have 8 digits, and start with 09 to make a total of 10 digits;
If you are dialling Ecuador mobile to mobile, simply dial the full number, including the 09.
If using your own mobile phone to call an Ecuadorian mobile, dial the country code, then omit the 0 of 09, then the 8 remaining digits e.g. +593 9 1234-5678.
Almost all unlocked phones will work in Ecuador with a local SIM, however – check with your provider before arrival if your phone will work.
Roaming charges may be high – again, best to check.
Internet
Most hotels, cafes, restaurants and airports offer free and generally good Wi-Fi. There are some locoturios – internet cafes – offering cheap and good internet in most towns and cities.
Post
Head to the official postal service, Correos del Ecuador.
Learning a few words of Spanish can really ingratiate you with the locals you’ll encounter, adding to the enjoyment of your holiday.
Below are some basics to get you started.
Greetings:
Good morning Buenos días
How are you? ¿Cómo estás?
Good afternoon Buenas tardes
Good bye Adiós
Most frequently asked questions (theirs):
Where are you (plural) from? ¿De dónde eres (son)?
What time is it? ¿Qué hora es?
Where have you come from? ¿De dónde vienes?
Give me (frequent, unwelcome question) Dáme / regálame
Most frequent questions (yours):
How much is it? ¿Cuánto vale?
What is this place called? ¿Cómo se llama este lugar?
What’s your name? ¿Cómo te llamas?
Do you have a map? ¿Tienes un mapa?
In the street / places:
Where can I find a currency exchange? ¿Dónde encuentro una casa de cambio?
Where is there a cash machine? ¿Dónde hay un cajero automatico?
Where is the underground/subway station? ¿Dónde esta la estacion de metro/subte(Buenos Aires)?
Where can I find a taxi? ¿Dónde puedo encontrar un taxi?
Where can I find a Supermarket? ¿Dónde puedo encontrar un supermercado?
Where is the hospital? ¿Dónde esta el hospital?
Where can I find a restaurant? ¿Dónde puedo encontrar un restaurante?
In the hotel:
What floor am I on? ¿En qué piso estoy?
Where are the elevators/lifts? ¿Dónde están los ascensores?
How do I access the Internet? ¿Cómo puedo acceder a Internet?
How do I call for room service? ¿Cómo llamo para el servicio de habitación?
How do I call down to the front desk? ¿Cómo llamo a la recepción?
In the restaurant:
A table for two/four please Una mesa para dos/cuatro, porfavor
I would like to drink… Me gustaria tomar….
May I see a menu? Puedo ver la carta/menu?
I would like to order.. Me gustaria pedir…
Can you bring me the check/bill please. Me trae la cuenta por favor
Emergency:
I need help. Necesito ayuda.
I have lost my passport. He perdido mi pasaporte.
Someone stole my money. Alguien robó mi dinero
I have been robbed. Me han robado
I need to call the police. Necesito llamar a la policía
I need to call the (country) Embassy Necesito llamar a la embajada de (country)
Help! ¡Socorro!
Andean Trails believes in Responsible Travel and actively supports several community projects.
Please see Our Advice and Our Ethos for more, and learn about the Projects We Support.
We operate the Inca Trail, our treks and tours with local firms.
We make sure that on our tours and Inca Trail we employ local staff, who are paid fair wages.
With the Inca Trail, We provide free life insurance to all of our porters. Tented accommodation and meals are provided for all trekking staff as well as foam mats, sleeping bags and rain ponchos. We have also provided the staff with trekking shoes. We ensure our porters carry a maximum of only 20kg. We offer them backpacks and they generally use back supports.
Clean burning fuel is used to cook the meals on the Inca Trail and porters carry gas stoves and butane bottles. We use biodegradable detergents when washing the cooking and eating utensils. If any part of our tour or trek is operated by another company, we try to ensure that high standards are maintained.
Our additional support helps the Huchuy Yachaq project which supports children and families in one of the poorest communities in the district of Cusco.
Responsible Tourism – Code of Conduct:
All our activities are governed by our respect for the environment and the people who live in it. We aim to make a positive impact both in the UK and in the Andean countries we work in (Peru, Ecuador, Bolivia, Chile, Argentina).
We agree with the principals of sustainable development and specifically promote environmentally aware tourism in the Andean countries, in order to preserve the heritage of the people who live there and to help protect their environment.
In the UK we use recycled paper where possible, recycle what we can and attempt to keep waste to an absolute minimum.
Throughout South America we work together with local people, paying them a fair price, and putting money into the local economy. We do this by using local agents, local trek staff and experienced and qualified local mountain and cultural guides who have an in-depth knowledge of their own country. Our porters on the Inca Trail are fairly paid, carry a maximum load of 20kg and are supplied with tents and food. In other areas we use donkeys or horses to carry loads.
We use locally owned services such as hotels and restaurants, wherever possible. We buy fresh local produce for all of our treks from markets in each departure town. We use public transport whenever possible and feasible.
We have ongoing contact with the teams that we work with and also with local families in the areas we trek through, developing relationships with them and donating goods such as clothes and shoes to their communities, through appropriate local agencies. We also support local Peruvian charities, specifically NIÑOS in Cusco, and CARE in the Huaraz area, plus Huchuy Yachaq.
If you have any suitable (warm) clothes and shoes that you would like to donate to Peruvian children please take them with you and give them to your tour leader, who will ensure they go to a suitable organization.
When out on tour we encourage learning about the countries we travel in, the local culture of the teams we work with and the areas we pass through. Our guides hold informal talks with groups to inform about and discuss with them all aspects of local life. This helps understanding of the area and appreciation of the people who live there.
Our group sizes are kept to a maximum of 16 people, and we encourage smaller groups where possible. This minimises the negative impact we make on the local people, the wildlife and the environment, and increases the quality time spent in contact with the local people and environment.
When trekking we adhere to a responsible tourism code of practice and are also involved in ongoing training of our trek staff.
A full Health and Safety document will be sent to you at the time of booking and before you travel.
You can also read it on our website, or contact us for more information.
It is a condition of booking any of our holidays that you have comprehensive travel insurance to cover you for trip cancellation (by you), activities involved and destination. This cover should include repatriation costs, air ambulance and helicopter rescue.
We work with Travel Nomads, who offer insurance solutions to people in more than 140 countries across the world.
Should you decide not to purchase this insurance, you must provide us with details of your alternative insurance with or before your final payment.
Ask a question and our expert in this area will have your answer.
Can’t find what you’re looking for? Get in Touch
+44 (0)131 378 5593
+44 (0)131 554 6025
info@andeantrails.co.uk
FANTASTIC! The trip was magical, magnificent and great fun and much of that is credit to you for helping us build such a wonderful holiday. All of our guides and drivers were excellent but of course some were more exceptional than others. The driver who took us around on our last day in Cusco was better than most guides. Coral I, Galapagos – On Galapagos we had 2 absolutely brilliant guides. The boat was excellent and although the itinerary had changed slightly we had a fantastic array of experiences on many different islands. The accommodation was good and we are very pleased we upgraded. Being downstairs helped on those nights that the boat was moving in choppy waters as it only has a 2m draught and so can sway quite heavily. Food was unbelievably good and plentiful given the limited resources. Extra snacks were provided when we came back from swimming/snorkelling and hot drinks were available 24 hours. We had a memorable holiday and we thank you for all you did to make it work so well. In summary, it was terrific and we have already, and will continue to sing the praises of Andean Trails.
D Levy, UK, 2017 » Coral I & II Galapagos Cruise Yachts
It has been the perfect trip. The accommodations were really nice excluding Banos (but I think that the town has not much more to offer).Your partner volcano climbing agency has provided a really outstanding service (precise,accurate,friendly) thanks to Rami and Wil the climbing guides (a real nice guy).On our side we have been very happy to achieve a 100% success rate in our climbing activity despite despite some very nasty weather on Cotopaxi. At the final end I have to make you my best compliments for the excellent service you provided us.Talk you soon
A. Fotti , Italy, 2010 » Chimborazo & Cotopaxi Climb